Questions
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#165 Ada Davison asks about Mio Compact Extra Small Single Bowl Drainer Fossil
Are sample colours available for the mio compact fossil sinks. It's impossible to get a true idea of colour on screen.
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We completely understand how hard it can be to get an idea of colours through a screen! If you contact the manufacturer on taptech@sterling.eu.com, they should be able to arrange a colour sample for you.
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#164 Peter Earles asks about Florence 3-Hole Wall Basin Mixer Chrome
I need cartridges for an existing installion
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Unfortunately, we are unable to offer replacement products on items that were not purchased through Tapstore.com. If it was purchased through us, please give our sales team a call and they will be happy to assist.
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#163 Michael Bramley asks about Franke Icon Pull-Out Spray Double Jet Tap Chrome
How does the double jet work?
Icon Pull Out Double Jet Shower Chrome
Article Number
115.0625.188
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There is a button on the pull-out spray head which switches between the two different flows on this tap.
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#162 john forde asks about Turboboost Mk2 1.5 bar shower pump
Is the pump supplied with an electrical plug attached ?
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No, this pump is not supplied with a plug. It can either be wired into a fused spur, or have a plug added.
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#161 Graham Lelliott asks about Belgravia Mono Kitchen Mixer
What is the size of the rod used for fixing the tap. Do you sell longer rods than the one supplied
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Unfortunately, we don't have the exact dimension of the fixing rod on this product. I can confirm it uses a rod and horseshoe style fixing, rather than a fixing nut. For this reason, it should be possible to get an extended rod, but not through Tapstore or Crosswater I am afraid. If you email technical@crosswater.co.uk, they may be able to offer more information.
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#158 Sally Le Cheminant asks about Franke Sink Rollamat 42 Stainless Steel
What is the Franke sink Rollamat 42 used for? Thank you
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The Franke Rollamats can be used to place hot pans and dishes on, keeping them from directly contacting the worksurface.
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#157 mark dixon asks about Qubo Bath Shower Mixer Chrome
Do you have a wall bracket to park the handset unit on the wall ?
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We can confirm that this Bath Shower Mixer is supplied with a wall bracket included with the kit.
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#155 John Butterfield asks about Franke Gloriana Monobloc Sink Mixer Tap Chrome
Is the franke Gloriana suitable for mains water high pressure
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Hi, Yes all modern mixer taps are suitable for high pressure systems
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#153 Peter Rubie-Todd asks about Czar Sink Mixer with Pull Out Aerator
Will this fit a 50mm thick worktop?
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Maximum worktop thickness 50mm
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#150 Denise Parren asks about TS 500 x 770 Towel Rail Flat White
I have previously purchased 2 white heated towel rails from you and need another one.
Henley 500 x 1450 White. Could you please advise if these are still available.
Regards Denise-
Hi, we do a DF5001500W which is 500 rather than 450 if this would help. We do not do the Henley range.
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