Questions

Questions

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  1. #66 Fred Wan asks about Franke Argos 1 Bowl Inset Sink Stainless Steel (AGX 611-86) 18 Oct 2025

    Hello,
    Your description states "Stainless Steel sink with a polished finish" but on Franke website the same model 101.0531.599 describes the finish as" Stainless Steel Brushed"
    Please clarify. I am look for Brushed finish and need to be sure before ordering.
    Thanks

    1. Teresa Day answers 22 Oct 2025

      By polished we mean a smooth finish not a brushed effect.

  2. #65 Alan Bird asks about Franke Sorter Series 300 R Sorter 300-60 Trio 16 Oct 2025

    can this fit under an undermounted franke lax sink in a 600 base unit

    1. Teresa Day answers 21 Oct 2025

      This will fit in a 600 cabinet (please see description)

  3. #62 Deborah Carter asks about Clearwater Kettle Tap 6 Month Filter Cartridge 14 Oct 2025

    Hello. We bought one of these cartridges elsewhere and now find that it doesn't fit. There was no warning of this unlike here on your website. We're told we need a new filter Head replacement. Do you stock these please? Many thanks

    1. Teresa Day answers 15 Oct 2025

      Morning, if a filter is purchased originally with ourselves, we would be able to organise a replacement head from our suppliers. If you contact the supplier you purchased the filter through, they should be able to organise this for you.

  4. #60 William Lewis asks about Franke Davos J Monobloc Sink Mixer Chrome 13 Oct 2025

    Are the flexible connectors included?
    Does the price include VAT

    1. Teresa Day answers 13 Oct 2025

      Flexi hoses are included and the price you see on the website includes VAT

  5. #49 Rosemary Housley asks about Franke Eiger Kitchen Sink Mixer Chrome 10 Oct 2025

    Is Frankie eiger kitchen tap suitable for high and low water pressures

    1. Teresa Day answers 10 Oct 2025

      In answer to your question, this tap is for high pressure system only.

  6. #46 Jo asks about Neso Mixer and Cold Filter With Swivel Spout 9 Oct 2025

    How do the levers work? Do they go forward and back or just forward?

    1. Teresa Day answers 10 Oct 2025

      Hi, looking at the specifications drawing, the levers go forwards and backwards on this particular tap

  7. #45 Andrew Woodward asks about Quantic Monobloc in Chrome 5 Oct 2025

    What is the maximum pressure rating for this tap?

    1. Teresa Day answers 10 Oct 2025

      Maximum water pressure is 5.50 bar

  8. #44 Chris Heath asks about Century Single Lever Basin Mixer Chrome 4 Oct 2025

    Hi, looking for a small bathroom / cloakroom mixer tap 3-5 litre per minute flow rate (no more) is Suitable for high and low pressure systems. Important that flow rate is no more than this as old one has caused us other plumbing problems

    1. Teresa Day answers 10 Oct 2025

      In answer to your question, if you were to fit the product in the link below, this will restrict the flow to 3.5 per minute.
      https://tapstore.com/bristan-basin-mixer-tap-flow-limiter-3-5-litres-per-minute.html

  9. #42 Tarek Taylor asks about Aquila 2 Lever Mixer And Cold Filter Tap Chrome 1 Oct 2025

    Hello, can you please tell me the size of the valves? Is it 8mm spine and 20 teeth?

    1. Teresa Day answers 10 Oct 2025

      The valves in all our Acquapuro taps are 20 spline

  10. #41 karen asks about Franke Sink Strainer Bowl Synthetic White 1 Oct 2025

    can i return and recieve a refund if it doesnt fit

    1. Teresa Day answers 10 Oct 2025

      Any returns can be dealt with as long as we have been provided with photos of the goods to return.

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