Questions
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#161 Graham Lelliott asks about Belgravia Mono Kitchen Mixer
What is the size of the rod used for fixing the tap. Do you sell longer rods than the one supplied
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Unfortunately, we don't have the exact dimension of the fixing rod on this product. I can confirm it uses a rod and horseshoe style fixing, rather than a fixing nut. For this reason, it should be possible to get an extended rod, but not through Tapstore or Crosswater I am afraid. If you email technical@crosswater.co.uk, they may be able to offer more information.
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#158 Sally Le Cheminant asks about Franke Sink Rollamat 42 Stainless Steel
What is the Franke sink Rollamat 42 used for? Thank you
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The Franke Rollamats can be used to place hot pans and dishes on, keeping them from directly contacting the worksurface.
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#157 mark dixon asks about Qubo Bath Shower Mixer Chrome
Do you have a wall bracket to park the handset unit on the wall ?
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We can confirm that this Bath Shower Mixer is supplied with a wall bracket included with the kit.
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#155 John Butterfield asks about Franke Gloriana Monobloc Sink Mixer Tap Chrome
Is the franke Gloriana suitable for mains water high pressure
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Hi, Yes all modern mixer taps are suitable for high pressure systems
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#153 Peter Rubie-Todd asks about Czar Sink Mixer with Pull Out Aerator
Will this fit a 50mm thick worktop?
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Maximum worktop thickness 50mm
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#150 Denise Parren asks about TS 500 x 770 Towel Rail Flat White
I have previously purchased 2 white heated towel rails from you and need another one.
Henley 500 x 1450 White. Could you please advise if these are still available.
Regards Denise-
Hi, we do a DF5001500W which is 500 rather than 450 if this would help. We do not do the Henley range.
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#147 Robin asks about CHURCHMAN BATH SHOWER MIXER & KIT CHROME
My churchman’s thermostatic shower knob is loose and needs to be tightened up, how do I get the small “button” off the end, is it screwed on or needs to be prised off eiyth
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If it’s the bath showers diverter lever handle. Then the cap is just push on. If they just place a craft knife, or something with a thin blade, it will easily push off.
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#145 Sital asks about Carron Phoenix Zeta 100 1 Bowl Inset Sink Stainless Steel
Hi
what grade & thickness steel is the zeta 100 sink. Thank you-
The thickness is 0.7mm for the frame and 0.8mm bowl
The grade of the steel is 18(Chromium)/10(Nickel).
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#143 Paul Luther asks about Cinnamon Kitchen Sink Mixer
Do you have the Bristan cinnamon kitchen tap in a brushed nickel?
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This tap is only available in Chrome.
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#140 Paul asks about Cinnamon Kitchen Sink Mixer
Hi there If I buy a tap online and it isn't a finish that I like can it be returned?
Paul-
If you purchase a product and it is not to your liking, you have two weeks to return it to us. Please see our terms and conditions for more information.
https://tapstore.com/our-returns-policy
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