Can you let me know what material this sink is made from. How strong it is and what is your return policy. Thanks

Thank you for your enquiry. I can confirm that this sink is a strong Fragranite sink which has a silk finish. Upon receipt of goods, you have 48 hours to inform us of any imperfections or two weeks to inform us that you wish to return the item if you no longer need it for whatever reason.

Can this shower set be used with a gravity fed system? Also what is the length of the hose as I want the shower to be fitted on the wall - thanks

Hose for this shower is 1.5m in length and minimum bar requirement is 0.2.

Can you supply the cartridge for the filter water tap

I can confirm that the cartridge for any of the Acquapuro taps can be purchased. The product you would need is the ACQ-IFC+ .

Do you have atechnical drawing?

A specifications sheet is available and can be emailed.

Is this compatible with most built in/concealed mixer taps

Hi, It will be as it comes with a 1/2" bsp thread on it.

Is the Zurich kitchen mixer suitable for low pressure system

This tap can be used with a low pressure system. (5.1 litres per min hot flow rate at 0.3 bar).

Does this mixer tap swivel?

Thank you for your enquiry. I can confirm that the tap swivels left to right 90 degrees.

Would this be able to be fitted on 20cm thick quartz worktop? I note the diagram says max 75 and not sure what that means.

The maximum worktop thickness for this product is 60mm.

Great tap but why does it start to drip after two years.?

If you tap is dripping, this is probably due to a malfunctioning cartridge/valve which will need to be replaced. If you purchased the tap through ourselves, the cartridge/valve may be under warranty. If this is the case we can get replacement cartridge/valve for you.

My Verona tap is dripping not sure if it’s the hot or cold tap or filter water tap. Do you supply replacement fittings for this? It is only year and half old. Reason I’m asking is I see that it all depends on the amount of teeth on the cartridge so need the correct one. Thank you Phil

If you tap is dripping only after 1 and a half years, you need to replace the cartridge. The supplier offers a 5 year warranty on their taps and parts. We can sort this for you if you contact us here at Tapstore.com.

Please can you advise what thickness of steel this is? Also what grade of steel and the finish of this product. Thanks.

In answer to your question, the stainless steel is 1mm thick and it is grade 304, 18/10 stainless steel.

I have a Franke Doric Triflow tap since 2007, starting to drip intermittently from hot tap and starting to make a whistling sound when a toilet is flushed so I need to know will this Doric Filterflow fit in exactly same position on worktop?

You will be able to swap your existing Franke tap with a replacement Franke tap, as the hole size is the same.

Can this tap be used with the Maris 4 in 1 filter?

This tap cannot be used with a 4in1 tap filter

Does this come in a version with an overflow, rectangular

Thank you for your enquiry. I can confirm that the W60RC does NOT come with an overflow. It is the waste only with no connection for an overflow. The 90mm version is available with a rectangular over flow on W900RC-C.

I have low hot water pressure and relatively high cold water pressure. Does the tap incorporate a non-return valve on the hot water side or do I need to fit a separate one ?

Hi, Mixers taps don't come with Non-Return valves it is recommended that a non return valve should be fitted in your situation, this is something that the plumber would normally supply and would keep as a standard plumbing fitting in their van.

For the Franke Specialist Range Eiger Tap I need 2 off O-Ring kits (part 2300R).

Thank you for your enquiry. For any Franke spare parts queries, you can contact ks-ukcentralservices.gb@franke.com 01782 599258.

Does the PC61 cartridge filter out lead from old lead pipes?

The P6C1 has the capacity to filter out particles with a diameter of 1 micron or smaller, this has shown an efficient reduction of lead content in testing.

What is the flow rate (litres/minute) at 0.5 bar please?

Flow Rate: 0.2Bar:3.1L/min 0.5Bar:5.4L/min 1Bar:8L/min 2Bar:11.9L/min 3Bar:14.3L/min

Good morning I am interested in purchasing the Flova Coco soap dish 134mm. Please could you tell me how much it would cost for delivery to the Channel Islands with VAT deducted. Thank you

Shipping to Channel Islands There is a charge of £20.82 (we do not charge VAT for shipping to Jersey & Guernsey) for deliveries to the following Post Codes: All JE Post Codes / All GY Post Codes

Will this work with any filter make and is it suitable for very low pressure please.

This tap is suitable for low pressure water systems with a 0.3bar requirement for reasonable flow the product is not a filter taps as such but can be installed along side one.

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